As a Telesales Representative, you will contribute to generating sales for our company, closing sales deals over the phone and maintaining good customer relationships. The goal is to help the company grow by developing new and existing business.
Focus360 is a Sales CRM Automation software which helps the sales manager, sales team, and support team to collaborate and share information. Focus360 is designed on the core values and benefits of SME (Small & medium Enterprise). It consists of Field Sales Management, Lead Tracking, Digital Custom Mobile Form, Territory Management, Call Logs, Sales Summary Report, Contact Management and many more. Integrity, quality and pride in our work are the foundations of our business, which we endeavor to share with our customers on every project, every time .
As a Telesales Representative, you will contribute to generating sales for our company, closing sales deals over the phone and maintaining good customer relationships. The goal is to help the company grow by developing new and existing business.
- Contact existing customers to inform them about our products and services;
- Ask questions to understand customer requirements and close sales;
- Create sales quotes and projects, and follow up to improve win rate;
- Enter and update customer information in the database CRM;
- Receive and process orders in an accurate manner;
- Go the “extra mile” to meet sales quota and facilitate future sales;
- Keep records of calls and sales and note useful information in CRM.
Proven experience as telesales representative or other sales/customer service role;
- A proven track record of successfully meeting sales quota preferably over the phone;
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
- An ability to learn about products and services and describe/explain them to prospects;
- Excellent communication and interpersonal skills;
- A Cool-temper with an ability to handle rejection;
- Outstanding negotiation skills with the ability to resolve issues and address complaints;
- A Database customer to call,
Range of products and high level of service;
- Full training
- As the leading provider of Sales CRM Automation Software in New Zealand, there will be plenty of opportunities to grow your career as we continue to grow.
*** If you are a confident and focused sales professional looking to take the next step in their career, this is the role for you!
👉🏻Apply now with a copy of your CV and Cover Letter.